Our experience, project by project.

Challenge

SPMS, one of the main institutions responsible for digitalising healthcare in Portugal, needed to modernise processes and information systems to improve operational efficiency and access to digital health services.

Solution

Since 2023, Wattek has supported SPMS in the development, support and maintenance of portals and platforms, with professionals specialised in functional analysis, project management, testing, and backend and frontend development.

Results

• Greater operational efficiency and less bureaucracy.
• Better digital accessibility to health services.
• Continuous modernisation of information systems.

Challenge

The Regional Tourism Directorate needed to centralise and organise a large body of Destination Madeira multimedia content, ensuring integration with different channels and secure information sharing between public bodies and tourism partners.

Solution

Wattek developed and deployed a modular web platform for centralised multimedia content management. The solution lets users edit and organise content by category and metadata, run advanced searches, manage access permissions and share materials with internal users and partners.

Results

• Centralised management of Destination Madeira's digital content.
• More efficient organisation, search and retrieval of information.
• Secure, structured content sharing between bodies and partners.

Challenge

The Santa Catarina State IT and Automation Centre (CIASC), in Brazil, needed to strengthen its capacity to develop and evolve systems, meeting different software needs without compromising technical quality, service continuity or alignment with its technology standards.

Solution

Since 2023, Wattek has worked with CIASC on software development and maintenance, through specialised teams and agile methods. The work covers application development and evolution, corrective and evolutive maintenance, analysis, testing and software integration, across different technologies and architectures.

Results

• Greater responsiveness to system development and evolution needs.
• Continuity in the maintenance and modernisation of software solutions.
• Faster delivery of new features and improvements.

Challenge

Rumo, one of Brazil's leading rail logistics companies, needed to better understand the life cycle of railway sleepers and optimise infrastructure maintenance investment, with more precise, well-founded replacement decisions.

Solution

Wattek developed a technology solution that continuously monitors sleeper wear and analyses usage patterns. The system predicts the best time to replace materials and compares the performance of different suppliers.

Results

• Lower operating costs.
• More predictable railway infrastructure maintenance.
• Better-informed decisions on material durability and replacement.

Challenge

Buscaya, an online price comparison platform in Mexico, set out to become a market reference. The challenge was to build a solution that was accessible to consumers, ready to grow and financially sustainable.

Solution

Wattek put together a dedicated team and designed an architecture built to keep pace with the platform's growth. It used artificial intelligence to automate price monitoring across e-commerce platforms and the analysis of consumption patterns, reducing the need for manual work.

Results

• A robust platform with lower operating costs.
• Buscaya's leadership in the Mexican price comparison market.
• Efficient price comparison for hundreds of thousands of consumers.

Challenge

When the pandemic struck, Aché, a Brazilian pharmaceutical company, saw its medical sales representatives' in-person visits come to a halt, putting at risk its contact with healthcare professionals and the launch of new medicines.

Solution

Wattek developed an app for digital medical visits that recreates the main features of in-person interaction. The solution lets representatives present products in detail, answer questions in real time and share interactive, up-to-date materials.

Results

• More efficient visits and flexible scheduling.
• Lower travel costs.
• A new model of digital interaction between medical representatives and healthcare professionals.

Challenge

Dr. na Net, a Brazilian healthcare company that combines in-person appointments and telemedicine, wanted to make medical care easier to access. The challenge was to overcome barriers such as travel difficulties, lack of time and limited appointment availability.

Solution

Wattek developed an intuitive, secure telemedicine platform that lets patients reach specialist doctors in a few clicks and hold remote consultations, with attention to quality of care, security and data privacy.

Results

• Wider access to healthcare, without geographical barriers.
• More convenience and flexibility for patients.
• Stronger doctor–patient relationships through digital channels.

Challenge

SEBRAE/MS, a Brazilian organisation that supports micro and small businesses, needed to modernise its service channels. The goal was to simplify and personalise service scheduling, give clients more autonomy and improve the management of calendars and appointments.

Solution

Wattek developed a digital scheduling and relationship platform, integrated with SEBRAE/MS systems. The solution makes it possible to:

• Book appointments online by service, city, date and time.
• Manage consultants' calendars in one place.
• Automate confirmations, reminders, cancellations and rescheduling via WhatsApp.
• Make communication between clients, consultants and managers easier through a chatbot and digital channels.

Results

• More autonomy and convenience for clients when booking appointments.
• Automated, integrated client relationship processes.
• More efficient management of calendars and consultants.

Challenge

ahgas, a Brazilian company specialising in technology for gas distribution, wanted to make logistics more efficient for gas and water resellers. The challenge was to integrate stock and delivery management, strengthen operational control and cut costs in a geographically vast market.

Solution

Wattek developed ahgas Delivery, a solution that integrates logistics management from stock to transport. The platform includes a cloud ERP that centralises operational information and monitors activity in real time, making management and adjustments easier.

Results

• Optimised logistics, with faster deliveries.
• Higher productivity and operational control.
• Sustainable growth for resellers.

Challenge

Banco Pan, a Brazilian financial institution, needed to strengthen its digital presence, reach a growing audience and become more competitive in the financial market through an SEO strategy.

Solution

Wattek developed a search engine optimisation strategy that combined relevant content, keyword selection and optimisation, and technical improvements to the website, particularly speed and navigation. The work also included continuous performance monitoring to fine-tune the strategy.

Results

• +40% in clicks and impressions.
• +69% in blog visibility.
• +33% in SERP features.
• +16% in keywords ranking in the Top 3.